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Studycast live support hours are: 9:00 A.M. – 8:00 P.M. ET, Monday-Friday. Online and phone support are available during these hours.

Outside of these hours, please submit your question to or complete the form.

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Support Request Form:


Have a question that needs a quick answer? Check our FAQ page for the most common questions and answers related to Studycast.

Online Support

For online support, please contact Core Sound Imaging, Inc. (919-277-0636 option 3) to obtain an online support PIN. Then enter the PIN below and click connect.

Telephone Support

If you have an urgent support situation, please contact Core Sound Imaging, Inc. at 919-277-0636 and press option 3 for support.

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See How Studycast Can Help You


Physician Kevin S. of Bedford, TX says…

“The support at CoreSound is amazing! They walked us through the entire process over the phone while simultaneously demonstrating how to use the system on our computer. They even taught our reading physicians how to use the system. No matter what your level of computer knowledge, they are willing to help.”

Get in Touch

If you would like to contact our sales department about Studycast cloud PACS software, please call (919) 277-0636 or toll free at (866) 209-3393 and dial extension 2 to speak with one of our sales representatives. If you prefer, please fill out the following form and we will contact you.