We’re Here to Help

Studycast® live support hours are: 9:00 A.M. – 8:00 P.M. ET, Monday-Friday. Online and phone support are available during these hours.

Outside of these hours, please submit your question to support@corestudycast.com or complete the form.

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Support Request Form:


Have a question that needs a quick answer? Check our FAQ page for the most common questions and answers related to Studycast®.

Online Support

For online support, please contact Core Sound Imaging, Inc. at (919) 277-0636 (option 3) to obtain an online support PIN. Then enter the PIN below and click connect.

Telephone Support

If you have an urgent support situation, please contact Core Sound Imaging, Inc. at 919-277-0636 and press option 3 for support.

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See How Studycast® Can Help You


Physician Kevin S. of Bedford, TX says…

“The support at CoreSound is amazing! They walked us through the entire process over the phone while simultaneously demonstrating how to use the system on our computer. They even taught our reading physicians how to use the system. No matter what your level of computer knowledge, they are willing to help.”

Have a General Question?

Contact us about how Studycast® cloud-based PACS software can benefit your facility at (919) 277-0636 or toll free (866) 209-3393 (ext. 2) to speak with one of our implementation representatives. Or if you prefer, fill out the form below and we will contact you shortly.